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Collaborative Planning and Synchromodality

How customer demands are reshaping last-mile delivery
Author 0 0 01/10/2016
With the rise of e-commerce, consumer preferences have grown increasingly important in the formerly business-oriented parcel-delivery market. Large e-commerce players, as well as various start-ups, have identified last-mile services as a key differentiator. In fact, the variety of delivery options and the perceived quality of the delivery service are major decision-making criteria for online customers and hence directly affect e-commerce players’ success in the marketplace. With this in mind, vendors are working hard to offer the best customer experience possible, especially by improving delivery times. 

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Contemporary literature on disaster resilience of transportation infrastructure and seaports is reviewed. In general it is observed that there is still no widely accepted measure for resilience of transportation infrastructure for any mode of transportation.

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